Service Reliability. TeleNurse First was started by industry professionals in the acute care and managed care environment. Through our extensive understanding of the impact of preventable readmissions in the managed care industry and the impact of patient satisfaction in the acute care setting, we pioneered a callback service that provides continuity of care for patients after discharge.
Benefits to the Patient...
Benefits to Clients...
Amy is a founding partner with over 20 years experience in the managed care industry. Her expertise in development of our operational systems, data management and clinical team has made us a leader in discharge information analytics, management and outcomes. She brings broad and deep professional experience in establishing innovative growth solutions in the areas of discharge management, strategic and tactical marketing, and works closely with our clients to produce solid patient follow-up strategies.
Shawn is a founding partner with a Bachelor’s degree in Finance from Cal State San Bernardino and has over 20 years in the acute/managed care industry. His management style and expertise in the financial sector is an asset to our company and our clients. He is a member of Healthcare Financial Management Association (HFMA). His knowledge of readmission challenges makes him a leader in identifying and securing fiscal health in the medical industry.
With over 47 years experience as a LVN, Lupe has worked 25 years in Acute Care (ICU, CCU, NICU, Post-Pardum & Newborn Nursery) and the Emergency Department, 17 years in Human Resources/Staff Development, 11 years in LTC setting, and 8 years in post-discharge follow-up. In addition, she has taught English/Spanish classes for the American Red Cross and provided First Responder care to Firefighters at several fire camps.
With over 43 years experience as a LVN, Carole has worked 31 years in an OB-GYN clinic setting, 16 years in multi-specialty clinics, and 8 years in case management and discharge planning. In addition, she worked as the Director of Resident Services for an Assisted Living Facility of which she obtained her Administrators License.
With over 10 years experience as a LVN, Yurisa has worked with developmentally disabled adult/children, was an Administrator in a long-term care and home health facility, and was a triage nurse in our state prison system.
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"You can do what I cannot do. I can do what you cannot do.
Together, we can do great things."- Mother Teresa
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