We have an unwavering philosophy of caring for patients post-discharge, while providing you with outcome data that will enhance your QI/QA initiatives.

"We are dedicated to providing patient callback solutions to our medical communities, through a professional and highly-qualified clinical team."

Caring and accomodating nurses are the perfect combination to make your patient's callback experience unforgettable. Our team of highly qualified, licensed practical nurses (LPN's) have been working many years on providing patient follow-up calls that transcends the patient callback industry. 

Amy Schubert, Chief Executive Officer

Begin your patient callbacks today! Call us at (760) 947-3807

Your Callback Management Team  in photographs

Our nursing call center, located in California, houses our nursing team, our analytics team and our HIPPA-compliant computer technologies - our facility is all-inclusive, providing you with a turn-key, outsourced patient callback department.  

Visiting our clients

We take the time for you to have trust and understanding of who we are

Our facility

Our team

Guadalupe Del Rico, LPN

Lead Callback Nurse

Carole Bingham, LPN

Call Center Manager

Our Programs

We are your outsourced nurse/patient callback solution

Patient Callback Philosophy

We believe and understand that a patient's perception of their care while at your facility is pivotal when developing effective internal process improvements; that is why our outcome data is designed to give your team the keys to increasing patient satisfaction. 

​Jackie Melkonian, BSN, RN, CHPN, CCM  Director of Clinical Operations