To begin your Post-Discharge Patient Call program, call (855) NURSE-411

Program Packages

Disease-Specific Discharge Follow-Up Calls

Our disease-specific post-discharge patient calls are designed to target patients with a specific disease or high-risk category; such as asthma, diabetes, COPD, CHF, renal disease, hypertension and stroke.  Our nursing team follows these patients for a 30-day period, acting as a liaison between the patient and their providers, ensuring a safe and healthy transition from hospital to home and help reduce unnecessary readmissions.

Please note: we do not provide triage services.

Our Team

Daily Call Reports & Month-End Reports (6-month trend data & drill-down data)


 

TeleNurse First BBB Business Review

High-Volume Discharge Follow-Up Calls

Within 48-72 hours post-discharge our nursing team will call your patient and conduct a follow-up evaluation based on questions designed to report 1) the patient's current condition; 2) the patient's perception of pain management; the patient's perception of the care they received; 3) the patient's understanding of their discharge instructions; and 4) if the patient has scheduled a follow-up appointment with their PMD/Specialist.

Please note: we do not provide triage services.

16501 Walnut Street, Suite 11, Hesperia CA 92345            

(855) Nurse-411 or (760) 947-3807 M-F 8am-5pm         

amyschubert@telenursefirst.com

TeleNurse First
Patient Call Services

Medical Industry Professionals

TeleNurse First is owned and operated by medical industry professionals with over 50 combined years of managed care and acute care experience.  We are dedicated to decreasing preventable readmissions, and provide care coordination solutions to our medical community through a professional, courteous clinical team. We service the medical community with integrity, ethics and a commitment to excellent post-discharge patient call services.


We are instrumental in improving patient outcomes, satisfaction scores and survey participation... one call at a time.

PROGRAM STANDARDS

Emergency Departments

Acute Care

Medical Groups

Surgery Centers