About TeleNurse First
Unnecessary Readmissions
TeleNurse First helps reduce unnecessary readmissions by identifying early concerns, reinforcing care instructions, and ensuring patients receive timely support during recovery. By preventing avoidable complications and easing the burden on emergency departments, we improve patient safety, strengthen continuity of care, elevate satisfaction, and help our partner organizations meet key quality benchmarks and regulatory standards.
About Telenurse First
TeleNurse First began in 2006, founded by leaders with extensive experience in IPA and staff-model medical management, acute care operations, and administrative medical management. With a deep understanding of care coordination, the high costs of unnecessary readmissions, and the challenges facilities face in building effective process improvements to enhance patient satisfaction, we have grown into a trusted partner for organizations seeking high-quality follow-up support, improved outcomes, and greater continuity of care.
Enhance Patient Satisfaction
TeleNurse First’s follow-up calls have given patients a comfortable, personal way to share their experiences, allowing us to uncover service issues that rarely surface in charts or standard surveys. Through these conversations, we’ve identified delays, communication gaps, scheduling challenges, discharge misunderstandings, and barriers to care that frontline teams may not see. By capturing these insights in real time and reporting clear trends back to leadership, TeleNurse First has helped facilities strengthen quality, improve efficiency, and elevate overall patient satisfaction.